Rob Webb , 53, is managing director of Liverpool-based independent hair salon chain Voodou. The business has 100 members of staff, six outlets, Šand more than 9,000 fans on its Facebook page. This was his day:
6am: Wake up at my home in the docks and walk over to our two Bold Street salons.
We’ve been in the city since 1976, and opening salons in the city centre was one of the best decisions I’ve ever made. Even though our clientele is extremely varied, the majority of our customers are very fashion-conscious.
8.30am: Time for a smoothie and a catch up with Christine, our financial controller and my official right-hand woman. We’ve worked together for a long time now, and I find her support extremely important.
9am: Meet with the team for a morning briefing. We currently have 100 members of staff and I try my best to speak to as many of these as possible on a weekly basis.
During today’s catch-up, I ask the stylists for feedback on our “Getting to Know You” scheme that we have started to roll out. It’s been working well, which is great news.
11am: I take a telephone call from one of our suppliers, Tigi, who we have a rather large account with. They have asked us to fly out to Orlando next month to attend a hair conference, as we are one of their biggest UK clients. They want a 100-word summary about Voodou to go in the event brochure.
12.00pm: Meeting at the Contemporary Urban Centre, in Jamaica Street, with the rest of the Voodou Training team.
We decided it would be great for the city, the business community and also for the local hairdressing community if we invited stylists of all levels, from a variety of different salons, to take part in one big event on June 20. Our hope is to create a celebration of what there is to offer within our sector and recognise the talent that is currently around us.
2.30pm: Lunch time. We’re a little spoilt for choice by where we are located, so today I decide to go healthy and have a salad.
3.30pm: Time to make my way through the mountain of paperwork that’s landed on my desk and check through my emails – I think another large smoothie is in order.
5pm: I meet with the new trainees that we have onboard. One of the things I like most about my job is seeing people learn and grow, and that’s exactly why we set up Voodou Training. It is about providing the most relevant and modern training in the city, and ensuring Liverpool’s growing status as a leader in the style stakes.
6.30pm: I leave the office and head back home. During my spare time, I love to read, especially about psychology, as I love to know what makes people tick.
I also like to find some time in the day to flick through the latest hair magazines. Although I don’t actually work on the floor any more, it’s vital I am kept informed of future trends.
7.30pm: Bite to eat while watching some TV. Nothing really on the box tonight, so decide to watch a good film – The King’s Speech, I think.
11pm: Lots going on in my mind, but it’s time for bed. Can’t wait to see what’s in store tomorrow . . .





