Updated 5:36am 3 April 2012

Mersey Care NHS Trust staff have witnessed errors, Healthcare Commission survey reveals

STAFF at Merseyside’s main mental health Trust have witnessed the second highest amount of “potentially harmful errors” in a group of comparable English health bodies.

According to the Healthcare Commission’s staff survey, released today, 38% of staff at Mersey Care NHS Trust questioned said they had witnessed mistakes or incidents in the last 12 months.

The average for similar trusts stands at 31%.

The report also reveals The Walton Centre for Neurology, in Fazakerley, has the highest rate of staff experiencing violence from patients in England’s specialist acute trusts.

18% of workers questioned said they had been a victim of physical violence in the last 12 months, compared to an average of 6%.

Nationally, nearly half of NHS employees feel overstretched and about a third do not feel valued.

Anna Walker, chief executive of the Commission, said: “There are real lessons to be learned from this survey about leadership, management and team work.”

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