A HEALTH trust has launched an investigation after a cancer patient was allegedly told he could not book a hospital appointment – because he was dead.
Alan Campbell, 63, received the startling information from a telephone operator when he tried to set a date to see a doctor. The former lorry driver, of Blackburn, Lancashire, has had three operations to treat skin cancer.
When he started having throat pains, his GP gave him a code to arrange an appointment with the NHS Choose and Book system, but a telephone operator told him he could not set a date because their records showed he was “deceased”.
