The family have never been told why Paul was taken outside when other victims, including one stood next to him, were taken on to the pitch.
Sandra said: They told us he was out of the back of Gate C at 3.15pm, but Michael Hollinghurst said he was dealing with him at that time. Weve been told he was outside the gate, someone said he was near the river and a social worker told my other daughter he had been taken to hospital by ambulance but turned away on police orders.
The police said they tried to treat him but were being kicked and punched by fans. We dont know whether that statement is even worth the paper its written on.
Despite appeals over the years no one has ever come forward to tell the family what happened to Paul.
Donna said: There must have been four fans who carried him out. If theres anyone who can remember seeing him at all we just want to hear from them.
Every night when I go to bed I think about what happened to Paul. We just want to know who was with him at the end.
The family have been fighting to find out what happened to Paul ever since his death.
Donna said: Weve written so many letters but it just felt like we were hitting a brick wall.
We have to be more hopeful now.
Sandra said: Paul was so bubbly and he was always smiling. After he died I always felt like I had to defend him because of the accusations about the fans.
The police had tried to tell us he hadnt had a ticket to get in, but he was a season ticket holder and when they sent his clothes back we found the ticket in his jacket pocket.
After the panels report that weight was lifted. I can never ever thank them enough.