Iron man steps in after fire and flood
Nov 26 2008 by Alistair Houghton, Liverpool Daily Post
Liam Hanlon, director of the Forshaw Group _320
Back at Forshaw, Hanlon focused on improving the company’s back-office systems to help it work more efficiently and win new business.
The company designed its own bespoke computer system, the Client Information Management System (CIMS), to handle all the data on its work.
“Dealing with insurance companies is a very technological business,” said Hanlon. “Everything is web-based.”
Hanlon says the group will continue to stretch outside its existing coverage area in the North West and North Wales and will consider opening new offices as it trains up new teams in new parts of the country. He also wants the business to take on more higher-value jobs as it bids to double the size of the business over the next three to five years.
The credit crunch is worrying for every business, but Hanlon is confident in his company’s prospects.
“It affects everybody and there’s increased competition,” he said. “But it just means we’ve got to be sharper and a bit better than everybody else.”
Hanlon, who lives in West Kirby with his wife Debbie and equally sports-mad children Kiera, 10, and Caitlin, eight, says his competitive triathlon days are now over.
“Now the most important thing to me is to be a good role model to my kids and keep a healthy way of living.”
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